Facebook

FAQ'S

Store Information

We are located in the outdoor shopping center, Garden City Center at 105 Hillside Rd. Cranston, RI 02920.Learn More
Appointments are not necessary. Providence Diamond is open seven days a week and there is always a specialist to assist.
We can be reached by phone: 401-946-7070 | email: sales@providencediamond.com. We are also avaible through direct message on Instagram and Facebook.
No we do not work on comissions in any way. We have specialists in every department to help all of your jewelry or timepiece needs.

Repairs and Services

Repairs generally take 2 - 3 weeks and can be rushed for same service (charges may apply). Some repairs may take longer than others depending on the scope of work. A repair specialist is always on staff to assist.
Appointments are not neccessary for repairs. Walk-ins are welcome!
Yes, we size and repair watches. Our Service Department handles simple in-house watch repairs and also works directly with vendors for more complicated and intricate pieces.
Yes we do change watch batteries - generally while you wait or within 24 hours.
It is advised that rings are inspected for loose stones at least every 6 months. A Providence Diamond in-store associate can assist you with this at any time and also steam clean your jewelry. The inspection and cleaning service is always complimentary.
Each watch brand has different specifications for service needs. We recommend following the guidelines set by the manufacturer. For specific questions, please visit us in store or contact us directly at sales@providencediamdon.com or 401-946-7070.
Yes, we do jewelry appraisals for purchase/sale and for insurance purposes. Appraisals range in price depending on the item(s). Items purchased at Providence Diamond receive complimentary appraisals.
A jewelry appraisal assesses the value your items on paper so it can be added to an insurance policy. This is the primary reason for an appraisal. Purchase/Sale Appraisals are a verbal assesment of the item for purchase or sale and is not valid for insurance purposes.
No, we do not sell jewelry insurance.
Yes, a specialist will be happy to steam and inspect your jewelry at no cost.

Policies

Articles in original condition, accompanied by a receipt, may be exchanged or refunded withing 10 days of purchase. All estate Jewelry is final sale. All jewelry worn out of the store or any stickers taken off watches voids the return policy. Please see online return policy here.
We do offer curbside pickup. Please call 401-946-7070 upon arrival.

Sizing and Fitting

Come in and a specialist will be there to assist you. Sizings can be rushed and most are done within 72 hours by our in-house jeweler.(complimentary for PD Brides).

Jewelry and Metals

Over time silver may tarnish due to oxidation. Regular use of a polishing cloth can help restore your piece. You can also have your silver jewelry professionally cleaned and restored here at Providence Diamond.
We carry a range of exclusive and global brands including Rolex, Tudor, David Yurman, Roberto Coin, Marco Bicego, Tag Heuer, Shinola Watches, Zoe Chicco, My Story Jewelry, Dana Rebecca, Mastoloni and more. We also carry our own private label brands PD Collection and Providence Diamond Collection. Our Bridal brands include Sylvie, Noam Carver, Martin Flyer, Henri Daussi, Coast, David Yurman, Bleu Royale and Carlex.

Diamonds and Gemstones

Yes, we can set your heirloom diamond in house by our master jeweler.

Custom Design

Yes we do. Our in-house design team uses state-of-the-art equipment to create custom jewelry from engagement rings to heirlooom pieces. Please email her at ursula@providencediamond.com or call 401-946-7070.

Estate Jewelry and Antiques

Yes, we do buy Estate Jewelry, Diamonds, Silver, and Gold. Our Buyer is here between 11am-3pm Monday - Thursday and Saturdays. Walk-ins are welcome. You can email Daniel@providencediamond.com if you prefer to book an appointment.
Yes, we buy Estate Jewelry, Diamonds, Silver, and Gold. We offer cash or check. We typically buy products made of precious metals from any era.
Yes, we bring in new Estate Jewelry frequently.
Yes, we do authenticate jewelry and watches. This service is complimentary. Please email Daniel@providencediamond.com to book an appointment.

Order Information

Please email sales@providencediamond.com or call our store at (401) 946-7070 to be further assisted. Someone will get back to you immediately.
Please email sales@providencediamond.com or call our store at (401) 946-7070 to be further assisted. Someone will get back to you immediately.

Our Website

Please read our terms and conditions here.
Please read our privacy policy here.
Yes we do! Please visit us in-store or speak to one of our associates at 401-946-7070.

Payment Options

Yes we do! We offer Syncrony Bank Financing which is 0% interest for 6 months.SYNCHRONY ACCOUNT SIGN UP
Saved Items (0)
  • Use this space to save the products you like. To add a product here, simply click the icon.

We value your privacy

On our website, we use services (including from third-party providers) that help us to improve our online presence. The following categories of cookies are used by us and can be managed in the cookie settings. We need your consent before being able to use these services. Alternatively, you may click to refuse to consent, or access more detailed information and change your preferences before consenting. Your preferences will apply to this website only. You can change your preferences at any time by clearing your browser history/cache or visiting our privacy policy page.

By authorizing third-party services, you allow the placement and the reading of cookies and the use of tracking technologies required to keep our website reliable and secure.

These cookies are required to run available services and to provide basic shopping functions. These cookies are exempt from consent according to the exceptions provided by the Article 82 of Data Protection Act.
These cookies provide a custom experience on our website.
These cookies allow us to measure visitors' traffic. They help allow us to understand which products and actions are more popular than others.

We value your privacy

Review and set your consent preferences for each partner below. Expand each partner list item for more information to help make your choice. Some personal data is processed without your consent, but you have the right to object.

Rolex (Adobe Analytics and Content Square)

Privacy policy: https://www.rolex.com/legal-notices/cookies.html
Purposes (consent)
Legitimate interest Purpose(S)